We Turn Your Challenges into Results

Here are a few examples of the impactful solutions that Covenant Consulting can provide you and your practice. Primary care physicians face many different challenges like these. They need solutions. We deliver results. Contact us today and let's discuss how we can deliver the results you need.

Is VBC for me?

𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲: A primary care practice wanted to participate in value-based care (VBC) but needed guidance on how to assess whether he and his practice was ready.
𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻: Provided a value-based care playbook and toolkit that addressed the most important success factors and business-critical levers of VBC.
𝗥𝗲𝘀𝘂𝗹𝘁𝘀: This approach along with limited coaching positioned the practice to optimize their earnings potential within the first 12 months.

A New Model of Care

𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲: A multi-location, mid-size primary care group wanted to transition to a patient centered medical home (PCMH) model of care.
𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻: Developed and implemented policies and procedures, and processes for a successful review and certification by NCQA.
𝗥𝗲𝘀𝘂𝗹𝘁𝘀: Within 6 months, performance was statistically better- more PCP visits, higher rates of cancer screening (breast and colorectal), lower ED visits, and a higher capture rate of chronic condition codes.

Do I need more staff?

Challenge: A physician was concerned about staffing. He felt the practice needed to hire more staff but was worried about the financial impact

Solution: Conducted a comprehensive assessment of the current staff via observations and an analysis of current roles, responsibilities, performance, and workflows.

Results: The assessment revealed multiple opportunities to improve office efficiency and streamline clinic functions, improve communications, and leverage technology which gave each employee more time devoted to direct patient care. No need to add staff.

How can I afford to expand?

Challenge: A practice of 1 MD and 1 APRN wanted to expand capacity but was worried about the financial impact.

Solution: I helped the physician develop and implement a recruitment plan and "bridge" strategy that minimized the impact to cashflow while the new APRN's census grew.

Results: By increasing the per visit reimbursement rates, cashflow increased prior to the hire of the APRN. The strategy ensured that credentialing was effective shortly after the hire date so there was no appreciable billing delays.